Modern cloud PBX for Oregon businesses. All the features of a traditional PBX — auto attendant, extensions, ring groups, voicemail — with none of the hardware headaches.
A traditional PBX (Private Branch Exchange) is a physical box in your server closet that routes your internal phone calls. It was state-of-the-art in the 1990s. Today, it is an expensive liability: aging hardware with no clear replacement path, maintenance contracts that cost thousands annually, proprietary phone sets that only work with that specific hardware, and a single point of failure that can take your entire office offline if the unit fails. When your PBX finally dies — and it will — the replacement hardware is often more expensive than the original installation.
A cloud PBX moves all that functionality to the internet. Instead of routing calls through hardware in your building, calls route through secure cloud servers — the same infrastructure used by enterprise companies worldwide. Your phones connect through your existing internet connection. No new hardware required (though we offer hardware phones if you prefer desk sets). Changes — adding lines, updating your auto-attendant recording, creating new ring groups — happen through a web browser in minutes rather than requiring a technician visit or proprietary programming software. The monthly cost per line is dramatically lower than maintaining aging hardware, with no capital expense to replace the system when technology advances.
Disaster recovery is one of the most compelling advantages of cloud PBX. If your office floods, burns, or simply loses power, your phones keep working. Calls automatically route to mobile apps, forwarding numbers, or remote offices — all pre-configured and automatic. Your team works from home or a temporary location while your physical office is offline, with complete business continuity. No traditional PBX can offer this. The same system that routes calls to your Bend office on Monday can route them to home offices on Tuesday, with no hardware changes.
The migration from your old PBX to cloud is simpler than you expect. Kenekt'd handles number porting (your existing business numbers transfer to the new system — no need to change your number), configures your auto-attendant and routing to match your current setup, and trains your team on the new system. The cutover typically happens over a weekend with zero downtime. We have done this for businesses across Central Oregon, from simple two-line offices to multi-department operations with complex routing requirements.
Traditional PBX maintenance contracts typically run $200–$400 per month. Hardware replacement for a mid-size PBX can be $5,000–$15,000 or more. Kenekt'd cloud PBX starts at $10.99 per line per month — for 10 lines, that's $109.90/month versus $200–$400 in maintenance alone, before you factor in hardware. The savings in year one typically pay for the full migration and months of service. And because there is no hardware, the system grows instantly as your business grows.
No hidden fees. No long-term contracts. Cancel anytime.
Tell us about your business and we'll put together a custom phone solution. Local support, no pressure, no long-term contracts.